Recent Work

Reception desk

  • “Cogent Blue’s support, to me personally, has been much appreciated; the new Revenue Management Centre is in a much stronger position thanks to your hard work and guidance”
    Sheena O’Mahony, Revenue Management Director, LHMUK
  • “It’s clear that the Cogent Blue team’s knowledge and professional understanding contributed to the smooth transition of each site, showing it’s more than just the generic project-management that counts. There were times I was unsure the  programme would complete…it did so on time and on budget. Bringing together such a diverse team of specialists, opinions and re-sourcing issues, Cogent Blue meticulously brought this project over the line in an impressive way.”
    Kym Kapadia, Chief Commercial Officer – Hotels, Aprirose Real Estate Investment
  • “I have now worked with Shona on two projects. Her knowledge of the hotel industry is excellent. She is organised, methodical, results focussed and runs projects with clarity and firm purpose whilst maintaining strong working relationships”
    Madhu Panue, Head of Group Internal Audit, GLH
  • “We used Cogent Blue for an internal project which was handled in a professional and structured way. Shona assisted throughout offering guidance and support; everything was visible and was set up to meet our timelines. The end result was produced in an easy format to follow considering there was lots of actions for us to do. I would have no hesitation in using / recommending Cogent Blue”
    Joanne Barratt, Group Operations Manager, Q Hotels
  • “Cogent Blue were very quick to understand the issues we were facing and worked hard with all key stakeholders to establish a stable platform from which we have been able to take the next steps in moving our Revenue function forward”
    Grant Hearn, Chief Executive, Travelodge
  • “We wanted to re-energise our team’s focus on customer service with some short, sharp sessions that could be delivered by team leaders to small groups. Cogent Blue worked with us to refine the brief and then delivered 10 bespoke sessions, complete with training materials and handouts. Our team leaders came away enthused and excited, and ready to deliver the sessions back at their own hotels”
    Jane Waterworth, Marketing Director, Shire Hotels
  • “Pleasure was all ours Shona! We will certainly make good use of the insight and recommendations as we go into the New Year!”
    Martin van Kan, Area General Manager, Intercontinental, Malta
  • “We engaged Cogent Blue to set up the revenue management centre and prepare the business to take over from the existing management company. From policy writing, full team recruitment, induction and training, with a professional passionate approach, the successful uncoupling and full operational set up was achieved on time. It was a pleasure working with Shona and her team; I would highly recommend their services and happily endorse them on a call.”
    Simon Teasdale, Managing Director, LHMUK
  • “Our hotel needed to make informed decisions when reviewing its technology, so we engaged Cogent Blue to undertake a Business Applications Audit. As a result, I could provide key stakeholders with a transparent view of the IT landscape and ensure we had robust strategic plan. They carried out this work in a highly professional manner and delivered all results on a timely basis, as well as advising areas we should concentrate on, in order to improve our business.”
    David MacRae, General Manager, Strand Place
  • “Cogent Blue’s professional and methodical approach, updating the hotel with weekly calls and monthly face to face meetings, proved to simplify the task and provided actionable outputs”
    Ben Chapman, Director of Revenue, Strand Palace

Take a look at our Case Studies

A taster of our team’s successful track record

2019

  • Revenue management review
    Hotels & resorts operator, Australia & New Zealand
  • Interim Head of Revenue appointment
    Independent family of hotels & resorts, UK
  • Interim Cluster Revenue Manager appointment
    Independent family of hotels & resorts, UK
  • Commercial brand contribution review
    Global hotels & resorts operator, EMEA
  • Interim Commerical Analyst appointment
    Hotel management company, UK
  • Sales process implementation project
    Global luxury brand, Paris
  • Interim Revenue Manager appointment, luxury hotel
    Investment company, Italy/Luxembourg
  • Finance & purchasing process review
    Global luxury brand, UK
  • Project manage transition of hotels portfolio & creation of a new management platform
    Real estate investment group, UK
  • Commercial review for a luxury hotel
    Investment company, Italy/Luxembourg
  • Project manage acquisition & transition of hotel portfolio to a new management company
    Hotel management company, UK
  • Revenue mangement activity review
    Multi-brand hotel operator, Germany
  • Opera S&C Build
    Midscale hotel group, UK
  • Sales process development & Delphi implementation support
    Hotel management company, UK
  • Analytical support for business planning tool implementation
    Real estate investment group, UK
  • Project manage business planning tool implementation
    Real estate investment group, UK
  • Interim revenue management support
    Holiday park company, UK
  • Project manage website design and deployment
    Midscale hotel group, UK

2018

  • Project manage transition of hotels portfolio & creation of a new management platform
    Real estate investment group, UK
  • Sales process development & Delphi implementation support
    Hotel management company, UK
  • Project manage acquisition & transition of hotel portfolio to a new management company
    Hotel management company, UK
  • Reservations effectiveness test call delivery & report
    Hotels & inns operator, UK
  • Develop & moderate stakeholder survey
    Hotels & inns operator, UK
  • Sales process review
    Global luxury brand, Paris
  • Analytical support for business planning tool implementation
    Real estate investment group, UK
  • Project manage business planning tool implementation
    Real estate investment group, UK
  • Interim revenue management support
    Holiday park company, UK
  • Report writing coaching
    Asset management team, UK
  • Project manage website redesign for a midscale hotel portfolio
    Real estate investment company, UK
  • Mentoring a commercial leader
    Luxury property, Monaco
  • Yield and pricing model analysis
    International language course provider, UK based
  • Revenue mangement activity review & R-A-C-I workshop
    Multi-brand hotel operator, Central Europe
  • Opera sales & catering system build
    Midscale hotel group, UK
  • RMS system identification & selection
    Conference venues group, UK
  • Project manage sales process transformation
    Global luxury brand, UK
  • Interim Cluster Revenue Manager support
    Hotels and resorts group, UK
  • Opera PMS reservations training
    Hotels & inns operator, UK
  • Opera sales & catering training
    Midscale hotel group, UK & Ireland
  • Commercial leader mentoring
    Hotels operator, UK
  • Revenue and distribution review
    Conference venues group, UK
  • Commercial activity review & R-A-C-I workshop
    Hotels & inns operator, UK
  • Salesforce project scoping & contract negotiation
    Independent hotel group, Europe
  • Sales process review
    Global luxury brand, UK
  • Project manage finance transformation project
    Global brand, Nordics
  • Project manage business systems transition
    Branded hotel, central London
  • Interim Group Revenue Director appointment
    Independent family of hotels & resorts, UK
  • Commercial leadership coaching
    Independent hotel, Monaco
  • Finance function activity review
    Independent resort, UK
  • Sales & Catering system standardisation project
    Midscale hotel group, UK & Ireland
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